Service Location:  100 Princeton Ave   
Payments:  37 N Sussex St

WATER COMMISSIONERS:

Andrew V. Du Jack – President (01/01/2022 – 12/31/2024)

Aldo Cicchetti – (01/01/21 – 12/31/26)

Frank Dulfer –  (08/09/2022 – 12/31/2025) 

 

Robert Kinsey - Water Superintendent                                                                            
(973) 366-2200 Ext. 2143                                                                                                               
rkinsey@dover.nj.us      

Fran Maenza - Board Secretary & Service                                                                            
(973) 366-2200 Ext. 2125                                                                                                               
fmaenza@dover.nj.us                                                   

Diosa Garcés - Bilingual Billing & Service                                                                            
(973) 366-2200 Ext. 2126                                                                                                               
dgarces@dover.nj.us

Maria Acuria - Bilingual Billing                                                                         
(973) 366-2200 Ext. 1151                                                                                                               
macuria@dover.nj.us

 

Click Here for online water/Sewer Bill Payments



 

For your convenience a payment

DROP BOX is located at the

south east corner of

Town Hall on the river side.

 

For after hours water emergencies, please contact the Dover Police Department, non-emergency phone number at 973-366-0302
 

Water Commissioner 2024 Meeting Schedule

The Board of Water Commissioners meets at 5:00 pm at 100 Princeton Avenue on the following dates:

                                                                              January 9th                                July 9th                      January 14, 2025

                                                                              February 13th-CANCELLED         August 13th 

                                                                              March 12th                                 September 10th

                                                                              April 9th                                         October 8th

                                                                                        May 14th                                    November 12th

                                                                                        June 11th                                   December 10th

       

Billing/Payments

  • Water and Sewer bills are mailed quarterly.  Locate your zone by clicking on "Billing Zone Cycle Locator". 
  • Payments are due 20 days from billing date.  
  • Payments can be made by cash, check, credit card or money order.
  • Payments are accepted online, in the drop box, by mail or in person.
  • Account balances can be viewed by clicking on "Tax and Utility History".
  • Account balance over 30 days are subject to immediate shut off of water.

You can also choose to have your bills emailed to you instead of receiving them from the United States Postal Service.  If you would like to have your bills emailed to you, please contact our office at 973-366-2200 ext 2126 or ext 1151 or by signing up on our website "Paperless E-bill Sign Up".

Failure to receive a bill does not void responsibility for its payment or waive the past due penalty. 

Please call 973-366-2200 ext. 2126 or ext. 1151 for more information.

Customer responsibilities:

  • Paying your bill on time. 
  • Allowing a Dover water representative to access your water meter.  
  • Keep your meter in good condition and prevent it from freezing.
  • Inform the Water Commission of any changes in your billing or mailing address.
  • If you see an "E" on your bill, this means your bill has been estimated based on previous usage.  Estimates are used when there's a problem getting a meter reading.  You will need to make an appointment so that we can evaluate the issue.  Please call 973-366-2200 ext. 2125 or ext. 2126.
Transferring Billing from Owner to Tenant

CLICK HERE for an OWNER/TENANT Transfer Billing Request.  Return the completed form to the Water Department.  A "Final Reading" must be secured prior to the tenants moving out and/or the tenants moving in. 

Please call the Service Department at 973-366-2200 ext. 2125 or ext. 2126 to schedule an appointment for a Final Reading.  A $21.00 reconnect fee/new account fee will be charged on the tenant's first water and/or sewer bill.  

Outside Water Meters

If you have an outside water meter, please call your meter readings in annually.  Please bring the meters inside during winter months as these meters can freeze during cold weather.  Replacement of a frozen meter is subject to a $85 service charge

Maintenance

On occassion, it is necessary for us to flush fire hydrants in order to clean out the water lines.  If you experience discoloration in your water for a short period of time, this is likely the cause.  Let the cold water run until it clears up.  If the discoloration should continue for a prolonged period, please contact our office.

Information

Current Water Rates (Click Here)

Dover CCR 2023 (Click here)

Dover Service Line Web App   (Click Here)

Lead Exposure Reduction   (Click Here)

Lead Service Line FAQ (Click Here)