Water Commission
Service Location: 100 Princeton Ave
Payments: 37 N Sussex St
WATER COMMISSIONER:
Andrew V. Du Jack – President (01/01/2022 – 12/31/2024)
Donald Doty - Superintendent
(973) 366-2200 Ext. 2127
ddoty@dover.nj.us
Diosa Garcés - Bilingual Billing & Service
(973) 366-2200 Ext. 2126
dgarces@dover.nj.us
Maria Acuria - Bilingual Billing
(973) 366-2200 Ext. 1151
macuria@dover.nj.us
| Click Here for online water/Sewer Bill Payments |
For your convenience a payment
DROP BOX is located at the
south east corner of
Town Hall on the river side.
Water Commissioner 2024 Meeting Schedule
The Board of Water Commissioners meets at 5:00 pm at 100 Princeton Avenue on the following dates:
January 9th July 8th January 13, 2026
February 11th August 12th
March 11th September 9th
April 8th-CANCELLED October 14th
May 13th November 18th
June 10th December 9th
Billing/Payments
- Water and Sewer bills are mailed quarterly. Locate your zone by clicking on "Billing Zone Cycle Locator".
- Payments are due 20 days from billing date.
- Payments can be made by cash, check, credit card or money order.
- Payments are accepted online, in the drop box, by mail or in person.
- Account balances can be viewed by clicking on "Tax and Utility History".
- Account balance over 30 days are subject to immediate shut off of water.
You can also choose to have your bills emailed to you instead of receiving them from the United States Postal Service. If you would like to have your bills emailed to you, please contact our office at 973-366-2200 ext 2126 or ext 1151 or by signing up on our website "Paperless E-bill Sign Up".
Failure to receive a bill does not void responsibility for its payment or waive the past due penalty.
Please call 973-366-2200 ext. 2126 or ext. 1151 for more information.
Customer responsibilities:
- Paying your bill on time.
- Allowing a Dover water representative to access your water meter.
- Keep your meter in good condition and prevent it from freezing.
- Inform the Water Commission of any changes in your billing or mailing address.
- If you see an "E" on your bill, this means your bill has been estimated based on previous usage. Estimates are used when there's a problem getting a meter reading. You will need to make an appointment so that we can evaluate the issue. Please call 973-366-2200 ext. 2126.
CLICK HERE for an OWNER/TENANT Transfer Billing Request. Return the completed form to the Water Department. A "Final Reading" must be secured prior to the tenants moving out and/or the tenants moving in.
Please call the Service Department at 973-366-2200 ext. 2126 to schedule an appointment for a Final Reading. A $21.00 reconnect fee/new account fee will be charged on the tenant's first water and/or sewer bill.
Outside Water Meters
If you have an outside water meter, please call your meter readings in annually. Please bring the meters inside during winter months as these meters can freeze during cold weather. Replacement of a frozen meter is subject to a $85 service charge
Maintenance
On occassion, it is necessary for us to flush fire hydrants in order to clean out the water lines. If you experience discoloration in your water for a short period of time, this is likely the cause. Let the cold water run until it clears up. If the discoloration should continue for a prolonged period, please contact our office.
Information
Current Water Rates (Click Here)
Dover Annual Water Quality Report (Click here)
Dover Service Line Web App (Click Here)
Lead Exposure Reduction (Click Here)
Lead Service Line FAQ (Click Here)
